Privacy Policy

Data controller

Airforge, registered at 12 Bradford Street, Birmingham B5 6QY, United Kingdom, is the data controller for information collected through this website and by phone.

Legal framework

Personal data is handled under UK GDPR and the Data Protection Act 2018 and any other rules applicable in United Kingdom. Where this policy and the law diverge, the law takes precedence.

Data collected

When you submit the request form or contact us by phone, we collect your name, phone number, and any details you give about the job, such as property type or unit size. We do not collect payment card details through this website.

Purposes and legal basis

This information is used to respond to your enquiry, arrange a quote or visit, and keep a record of work carried out. The legal basis is performance of a contract you've requested, or legitimate business interest where no booking is yet confirmed.

Storage period

Enquiry and job details are kept for as long as needed to deliver the service and meet reasonable record-keeping and accounting obligations, after which they are deleted or anonymised.

Sharing

Information is shared only with staff and subcontractors directly involved in carrying out your job, and is not sold or shared with third parties for marketing purposes.

Your rights

You can ask to see, correct or delete the personal information we hold about you by contacting us directly, and we will respond within a reasonable timeframe.

Questions about this policy

Write to [email protected] or call +44 121 515 5814 during Mon-Fri 09:45-18:00. Every message gets a reply within one business day.

Merchant

Airforge Services Ltd

Registered address

12 Bradford Street, Birmingham B5 6QY, United Kingdom

Email

[email protected]

Phone

+44 121 515 5814

Working hours

Mon-Fri 09:45-18:00

Registration

Company No. 09264245